Hi Phil,
Just an FYI, there are some Linux drivers the customer can reference for the ADAU1761 and ADAU1361:
http://wiki.analog.com/resources/tools-software/linux-drivers/sound/adau1361#source_code
Can you have the customer try to first mute the DAC digital output section and mixer, then mute all of the outputs volume control registers for headphone, line-outs and mono output prior to entering powerdown mode? Something similar to the following pseudo-code:
#define ADAU_PLBMLC0 0x401C
#define ADAU_PLBMRC0 0x401E
#define ADAU_PLBHPVL 0x4023
#define ADAU_PLBHPVR 0x4024
#define ADAU_PLBLOVL 0x4025
#define ADAU_PLBLOVR 0x4026
#define ADAU_PLBMNOC 0x4027
#define ADAU_PLBMNOC 0x4027
#define ADAU_PLBMNOC 0x4027
#define ADAU_DACCTL0 0x402A
//Mute DAC output and mixer
adau1761_write_byte(ADAU_PLBMLC0, 0xFE);
adau1761_write_byte(ADAU_PLBMRC0 ,0xFE);
adau1761_write_byte(ADAU_DACCTL0 , 0xFD);
//Mute all output pins
adau1761_write_byte(ADAU_PLBHPVL, 0xE5);
adau1761_write_byte(ADAU_PLBHPVR, 0xE5);
adau1761_write_byte(ADAU_PLBLOVL, 0xE4);
adau1761_write_byte(ADAU_PLBLOVR, 0xE4);
adau1761_write_byte( ADAU_PLBMNOC, 0xE4);
//Powerdown Sequence
(...)
Regards,
-JT